Bonus Help and Policies.
What is my CID Number?
Your customer ID number is a ID we use to improve service
response. Quote this number when contacting us for the fastest
replies. It is the number below your name on the betting ticket
when you login to the sportsbook.
Instant Cash Bonuses
Unless otherwise stated all cash deposit bonuses are credited
instantly to your account at the time of the transaction.
Manual Bonuses
Manual bonus are processed daily, submitted to accounting and
will post in the next batch. A batch is run each morning.
How long does it take to process promo
codes?
Promo codes are processed within one day. If you have already
waited one day, please email
comps@hailmary.com
How do cash back on losses work?
We reward our loyal customers with a cash back deposit bonus for
your total sportsbook and casino losses. The bonus for sports is
calculated at the start of the month and the casino bonus is
done on the 16th for the previous month.
The bonus is calculated on all real money losses (depositing
players only) in the sportsbook or casino as is applicable. A
promo code is emailed to you and is valid for 30 days.
How Do the Weekly Free Bets Work?
We have a risk free bet bonus every week during football and
basketball. Look for the link "Weekly Free Bet" on the
main web page once you login. Once per week we will post a prop
bet for you to wager on. The amount you can wager and the day of
the week will vary and is listed each week.
Periodic Special Offers
We run promos for extra cash on re-deposits, free bets, contests
and other comps. If the offer has a Promo Code, you can click
'Submit Promo Code' to redeem it.
Is there a min. deposit for the Initial
Cash Bonus?
There is no minimum deposit although our credit card processor
has a minimum deposit of $20. You can use other deposit methods
if you prefer.
Is there a maximum Deposit Bonus?
Yes, deposit bonuses are capped at $400 on any deposit
How long does the weekly free bet bonus
take?
The weekly free bet bonuses are credited after the game. We do
this by grading losing wagers as no action.
Is there a time restriction before I can
withdraw my funds?
No.
What are the wagering requirements for
bonuses?
Our general wagering requirement is three times your bonus
funds. For example, if a player deposited $500 and received a
$50 bonus, he would need to make $150 in total wagers before he
could withdraw any of the extra $50 in bonus money.
Wagering in Poker as well as Craps, Roulette and Pai Gow
games does not count towards bonus rollover requirements. For
customers who exclusively, or predominately, play casino games,
the wagering requirement will be fifty times the bonus amount.
Obviously there is no wagering requirement on your deposit.
Do I have to deposit before I get my free
bets?
Yes. We do not give bonus cash to non-depositing players for a
number of reasons. First, depositing is legal assurance the
player is an adult. Second, our bonuses are to create a positive
atmosphere for players and create long term customers not for
people looking for free cash.
Bonus Policy & Rules
We have a generous bonus program and a zero
tolerance policy for bonus abuse.
Any attempt to manipulate our bonuses with multiple accounts,
systematic withdrawals and deposits, beard accounts, syndicates,
joint wagering or any other method, as determined by Hailmary
management, will result in an immediate forfeiture of
your account.
Your account will be closed and your deposit refunded less
applicable fees.
General cash bonuses/prizes have a twenty-five times
rollover. For example, if a player received a $50 bonus, he
would need to make $1250 in total wagers
Other bonuses may have specific requirements as listed in the
individual offer.
For customers who exclusively, or predominately, play casino
games, the wagering requirement will be fifty times the bonus
amount.
Unless otherwise stated, the betting requirement for cash
contest prizes will be the same as our general cash bonus
rollover before they may be withdrawn.
Wagering in Poker, Craps, Roulette, Baccarat or Pai Gow games
does not count towards bonus rollover requirements.
Bonuses are not cumulative. For example, we have a 20% bonus
on first deposits and we also have a 10% bonus on all bank wire
deposits. This does not result in a 30% bonus if the first
deposit is by bank wire.
One bonus offer per household may be redeemed.
Only active accounts are eligible for bonuses.
Referral bonuses must be claimed within 60 days of joining.
Bonuses are exclusively for recreational players.
Management reserves the right to decline and/or reclaim any
bonus to customers determined to be non-recreational including,
but not limited to professional gamblers, scalpers and bonus
players.
All accounts are subject to review before any winnings are
paid and play-through requirements are double for players from
Denmark, Sweden, Finland, Germany, Israel, Poland, China and ANY
account deemed to be abusing bonuses in ANY way.
We do not accept accounts from any country not listed on the
join page.
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